Delivery & Shipping Policy

Delivery Times

Standard Products

Standard products are normally dispatched from our warehouse within 1–3 working days. Once dispatched, delivery usually takes an additional 1–3 working days, depending on the delivery address.

Made-to-Measure Products

Made-to-measure products have an estimated delivery time of approximately 3 weeks.

Curtain Tracks

Standard-size and made-to-measure curtain tracks are normally dispatched from our warehouse within 1–3 working days. Once dispatched, delivery usually takes an additional 1–3 working days.

Delivery times may vary slightly during busy periods, public holidays or due to unforeseen delays with the carrier.

Shipping Costs

Shipping costs are calculated based on the destination country, selected delivery method and the contents of your order. The applicable shipping cost will be displayed at checkout before you complete your purchase.

Any free shipping offers and applicable conditions will also be shown at checkout and may vary depending on the market and delivery method.

Delivery Methods

Sweden

For deliveries within Sweden, we offer the following delivery options:

Instabox: SEK 59
DHL Service Point: SEK 69
PostNord MyPack Collect: SEK 79
DHL Home Delivery: SEK 129
PostNord MyPack Home: SEK 149
DHL Home Delivery Oversized (110–260 cm): SEK 189

Available delivery options depend on the products and parcel size. Long and oversized items are normally delivered by DHL.

Other markets

For deliveries outside Sweden, available delivery options and shipping costs vary depending on the destination country, products and parcel size. The options available for your order, together with the applicable shipping costs, will be displayed at checkout.

In some cases, your order may be split into multiple deliveries if it contains products with different delivery methods or delivery times.

Home Delivery

For home deliveries, your order will be delivered to the nearest accessible point, such as the building entrance or kerbside. Delivery inside your home or building is not included.

Home deliveries normally take place during daytime hours on weekdays, in accordance with the carrier's terms and conditions.

Delivery Address

Your order will be delivered to the address provided when the order was placed.

If you have entered an incorrect address, please contact Customer Service as soon as possible. The delivery address can only be changed before your order has been dispatched from our warehouse.

Receiving and Checking Your Delivery

We recommend checking your products as soon as possible after delivery to ensure that your order is correct and that there are no visible signs of damage in transit.

If the packaging is damaged upon delivery, this should be reported directly to the carrier.

Uncollected Parcels

A fee of SEK 350 will be charged for parcels that are not collected, to cover return shipping and handling costs.

Contact

If you have any questions about delivery or shipping, please contact our Customer Service team.

Email: support@hasta.se
Phone: +46 221 345 00
Opening hours: Monday–Friday 08:00–16:00
Closed for lunch: 12:00–12:30